NETGEAR PMB0352P-10000S ProSupport OnCall 24x7 Category 2 - technical support - 5 years

NETGEAR PMB0352P-10000S ProSupport OnCall 24x7 Category 2 - technical support - 5 years

$435.00

NETGEAR Business extends the initial 90-day technical support with the ProSUPPORT for Business OnCall 24x7 Tech Support package for your medium and small organization. Get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. From configuration and troubleshooting to simply upgrading your firmware, NETGEAR support team is focused on helping you unlock your business network device's potential - so you can be more productive and grow your business.
OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR proactively sends you alerts about any newly released firmware updates to make sure that you are able to plan in advance. Connect with the people that have built your products and build the relationship that will contribute to your business success.

ProSUPPORT for Business

  • Comprehensive Support Plans for Maximum Network Uptime and Business Peace of Mind

    • 24/7 live technical support and consultation
    • Direct, scheduled access to product experts to help in configuration
    • Extended HW/SW Warranty coverage with NBD parts replacement

    • More Than Just Support — A Business Partnership

      The NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty
      or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical
      support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products
      and build the relationship that will contribute to your business success.
 

    • OnCall 24x7 Tech Support

      NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are
      conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts
      about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest
      convenience.
 

    • Professional Configuration and Setup Assistance

      Schedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.
 

  • Extended Warranty with Next Business Day Replacement

    Once your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.

 

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